ICSC Members now have access to these non-traditional benefits made available through Telehealth Services. 24/7 access to Physicians, savings on healthcare expenses and benefits the entire family can use.

• TELADOC
• COUNSELING SERVICES
• ALTERNATIVE MEDICINE

Many Americans have trouble receiving timely medical care without having to visit the emergency room. Save time and money with 24/7 access to a doctor by phone or online video —anytime, anywhere with a $15 visit fee visit fee. Doctors offer a diagnosis, treatment options, and prescription, if medically necessary. By using Teladoc instead of going to an urgent care clinic or ER, members cut unnecessary out-of-pocket costs and time wasted in crowded waiting rooms.

• On-demand healthcare—wherever, whenever
• Treatment for common medical issues such as colds, flu, poison ivy, respiratory infections, bronchitis, pink eye, sinus problems, allergies, urinary tract infections, and ear infections
• 10 minutes average doctor response time
• Visits for all ages—from children to seniors
• U.S. board-certified doctors with an average 20 years practice experience
• Upon member request, Teladoc can share visit information with your doctor

1. Prior to using this service, register here or call 800.800.7616
2. Each member must provide Medical History online or by phone, similar to paperwork completed at the doctors' office; it takes 10 minutes to complete. Note: be sure to have your member ID and Group ID, from the front of your membership card, before calling)
3. Once this is complete, you may go online or call to schedule a visit (a physician will call the member back within three hours, in most cases less than an hour)
4. Repeat steps for each participating family member.

Answers about the plan, including eligibility, options, enrollment, customer service and more.

Many employees say they are less productive at work as a result of stress. The KEPRO Employee Assistance Program gives you access to experienced counselors who help solve personal problems 24/7. Discuss everything from depression, anxiety and stress, to struggles with family, work and substance abuse.

• Help with loss, grief, change, transition or abuse
• Access to free, confidential counseling by phone
• Counselors have a master's degree and at least five years experience
• Counselors follow up and monitor progress until member is satisfied
• When appropriate, referrals can be given to local licensed counselors

1. Professional Counselors provide free telephone counseling 24 hours a day, 7 days a week.
2. Once the problem is assessed over the phone, counselors continue to provide phone support until the member is satisfied.
3. Community resources include local bar association for legal assistance and consumer credit services for financial difficulties.

Alternative medicine is a growing trend among adults. Save 10% to 30% on health and wellness needs with over 40 specialties and 43,000 practitioners nationwide. Whether you need to reduce stress, relieve migraines or quit smoking, alternative medicine can help.

• Acupuncture
• Massage Therapy
• Nutritional Counseling
• Biofeedback
• Hypnotherapy
• Reflexology and more
• Popular exercise and movement specialties such as Yoga, Tai Chi and Pilates

1. To find participating providers in your area, call the number listed on the back of your membership card or click here.
2. Call the provider to schedule an appointment and present the membership card at the time of visit to receive a discount on the cost of services rendered.
3. There are no limits on the number of times you may use this benefit throughout the membership year.

This program is NOT insurance coverage and does not meet the minimum creditable coverage requirements under the Affordable Care Act. For Disclosure, please click here.

© 2021 Teladoc, Inc. All rights reserved. Teladoc and the Teladoc logo are registered trademarks of Teladoc, Inc. and may not be used without written permission. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services.